Email, SMS & WhatsApp integrations
BetaConnect your organisation's own email sender or SMTP relay, MSG91 SMS with DLT, and a WhatsApp Business account.
- ✓Own email sender, reply-to or SMTP relay, with fallback to LexVio's sender
- ✓MSG91 SMS with DLT fields
- ✓WhatsApp Business through Meta, with template sync
- ✓Secrets encrypted and write-only
What it is.
Under More › Integrations an admin can configure the organisation's own email (sender name, reply-to, or your SMTP relay), SMS through MSG91 with DLT registration details, and WhatsApp through Meta with templates submitted and synced from the console. Secrets are encrypted when saved and never shown again — only that one is set, and the last four characters of an API key.
Be clear about what saving does today. An enabled email configuration changes every email LexVio sends for your organisation, falling back to LexVio's sender if your relay fails. SMS and WhatsApp configurations can be tested from the console, but no product feature sends through them yet. Because the credentials are yours, the vendor is your processor, not ours.
Three steps.
End to end.
Pick the channel and enter the provider details.
Send a test message from the console.
An enabled email row takes over your organisation's emails; SMS and WhatsApp wait for features that use them.
What you get.
- ✓Own email sender, reply-to or SMTP relay, with fallback to LexVio's sender
- ✓MSG91 SMS with DLT fields
- ✓WhatsApp Business through Meta, with template sync
- ✓Secrets encrypted and write-only
- ✓Test sends from the console
- ✓Audit names changed fields, never values
Quick answers.
Not yet. Saving the configuration does not switch on SMS sending; only the test endpoint uses it today.
Only on an air-gapped installation, where it is your own mail server.
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